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Frequently Asked Questions
How much weight can my EZ-2-Load trailer haul?
You can identify your trailer’s rating from the first number listed in the name of the model (with the exception of our Equipment trailers and Logging trailers, where the first number in the model name identifies the length of the trailer rather than the weight). For example, your 25ART will haul a weight up to 25 tons, your 30ADG will haul up to 30 tons, and so on. If you are not sure of your trailer’s rating or have questions about transporting goods on one of our trailers, please give us a call at 888-896-5777 or email us at firstname.lastname@example.org.
Where can I find an Owner’s Manual for my EZ-2-Load trailer?
Please contact your dealership to receive your Owner’s Manual, or give us a call at 888-896-5777.
Are your trailers environmentally friendly?
Our environmental policy requires the safeguard of the environment in each step of the manufacturing process, across all departments. We are ISO 14001 compliant, meaning we properly recycle our consumables. In 2001, we patented our Air Detachable Gooseneck, which is better for the environment because these trailers use compressed air for ramps and tilting decks where others use hydraulics.
How long does it take to manufacture a trailer from the point of order to final delivery?
After ordering your EZ-2-Load trailer from one of our certified dealers, the delivery time will be 10 – 12 weeks. We use this time to ensure the greatest quality is achieved from the initial metal fabrication to the final application of your EZ-2-Load decals. Our specially trained employees value your time, and work thoroughly to provide a top-notch product.
Does BWS Manufacturing Ltd. supply parts if I need to order a component after my initial trailer purchase?
Yes we do! We stock parts and supplies for purchase at any time, for all makes and models. BWS also offers a refurbishment service for all makes and models. Whether you have an EZ-2-Load trailer or that of another brand, we can refurbish your unit to make it look new again.
What type of paint is used on EZ-2-Load trailers?
Our products are steel-shot blast, painted with PPG brand industrial top coat and oven baked. All surfaces are painted before the floor, electrical components and air components are installed.
Department Directory Links
If you have any direct questions, we’re here to help!
Contact department specific contacts with the information provided.
|Hugo St-Cyr CEO||506-276-4567|
|Randall McDougall COO||506-276-1130|
|Gary Thomas Product Specialist||506-276-1143|
|Shelley Holmes Canadian Sales/Shipping Coordinator||506-276-1141|
|Mike Lyman Product Support Representative||506-962-7424|
|Hannah McDougall Marketing & Media Coordinator||506-276-1151|
|Abby Derrah Customer Service Representative||506-276-1167|